Wednesday, September 30, 2009

“Application failed to initialize properly ......."

“Application failed to initialize properly (0xc000007b) Click on OK to terminate the application error”
when installing new software on a PC running Windows XP.
Then, “software starts installing and gets close to the end and then it says rolling back and removes all the installation files”

I got this error on my PC and after four days of trying every single tip I could find on the internet – extreme frustration and depleting my data bundle with the numerous software fixes I downloaded – I have finally found the solution.

My goal and the point of this article are to save anyone that has this error extreme frustration. My irritation reached the level where I wanted to pick the PC up and throw it away.
So before you reach my boiling point – I will get started:

This is what I noticed:

I read many forums, hints, tips, tricks and what others had tried to fix the error. Nothing worked for me. It did get me thinking though and it went along the lines of trying to install my Vodafone Mobile Connect software that runs my USB K3715 modem. When I searched for the error on Google by typing the wording of the error in exactly, there were thousands of people wanting the solution for this problem.

“Application failed to initialize properly (0xc000007b) Click on OK to terminate the application error” was the same? The difference was what lay between the brackets. (0xc000007b) – this error changed.

Solution and therefore Conclusion

My PC has been working perfectly ever since. It of course goes without saying that I have my antivirus software installed permanently now and I have my registry cleaner there too. I use both of them religiously once a week just to make sure. I also backup regularly. A valuable, expensive and all too time consuming frustrating experience that I never want to go through again. I hope that these pages I put together – although drawn out and long winded – can save you the problems that I experienced.

It goes without saying that should I need my system restore feature ever again that I would have to format completely and then reinstall Windows XP. This would have been my last resort had Windows XP not run smoothly after the file deletion. For now though, I am happy just to be online and running my business smoothly once again.

Please feel free to link to my solution, post it on your forums or do whatever you please with it. I give you my blessing and free reign. Let’s remember: Together we can achieve more. Let’s help others to help themselves.

All my best,

Michelle.

I had tried everything ...Help please!

1) At this point I had tried everything – and I mean everything. So I thought: “What the heck!” I did not possess antivirus software so I went online and bought antivirus software. I made a dent in my credit card and then I did a thorough scan. It took way into the night – but the results were phenomenal. My PC had viruses – not only did it have it had plenty – 596 to be exact. Even more interesting was the fact that the viruses were all installed in the same place. The system restore directory. Now this was interesting. I thought about it and I realized that when I formatted and reinstalled Windows XP – I did a quick format. The system files remained intact. What’s more was that in my case – my PC was secondhand. The viruses that were found in the system files were not mine. They belonged to the previous owner. He or she had never done a complete format. Looks like everyone chooses the quick format option… Heck! The antivirus said it could not repair the files. The only option was to delete them. I looked where they were located and something clicked. They were all – yes all – all 596 of them – located in the system restore directory that I had used previously to try and restore Windows XP to a date that worked before. No wonder this had not worked for me. I debated and I thought that short of reformatting my PC yet again – with a complete format – I would still not know if the PC would work unless I deleted these viruses. I thought – oh well, I don’t use system restore often and what’s more – it was not working now anyway. So I hit delete. I rebooted my PC and took a short break. When I returned I glued my eyes to the screen whilst I tried to load the software again. Guess what? It installed. My PC was fixed.
2) I was really speechless. Who would have thought?

Google Help again!

1) So I went online to Google – yet again. I found a new solution. This specific forum suggested that I use a registry cleaner because this fixed a similar error for them. It sounded logical - So I purchased a registry cleaner online – the best I could find and proceeded to clean the registry. Although it did not fix this error, the registry cleaner has been very helpful every since this episode for other registry errors that may have ended in disaster had I not had a cleaner. Anyway, back to our solution for this page. The result – lots of errors, a PC reboot and guess what…the software would still not install. It was now close into the night and I was getting more tired and more and more frustrated. I thought I would never find the solution. I shut down and went to sleep hating Windows XP, the PC and the modem (in my case) and the software.
2) When I woke up the next morning I thought – short of downloading a new software version for the modem I have done everything. So I downloaded the new and large complete software version off the manufacturer’s site. They said that it was new, updated and tweaked. I read further and saw that the driver that are installed also make a difference – so just to be safe I downloaded the drivers too. Now I was sure it was sorted out.
3) Well all I can say is that I thank my genes because the thing about me is that I am very persistent. I will not spend time – in this case day upon day – and then let the problem get the better of me. I would just not give up and this is where I made my breakthrough. I went online yet again. I came up with pages and pages of the same thing. I sifted through the web all day. Towards the afternoon I gave up and made lunch. After something to eat, I felt a whole lot better. I also knew that I had to get my online business up and running again – no matter what. You see for me – I could not afford to go out and buy another PC right now. What made matters worse is that my PC can only support Windows XP – or I would have just loaded Vista or similar. So, I got back online. This is when I thought there must be something, somewhere and as everyone I try in the technical support desks seems to think it is a Windows error – let me go back to the Windows Update. I could not find the same error. I did search for Windows XP updates and fixes though and I sifted through all of them. Most of them I had already downloaded tried and failed. The one that I found that I had not – though – was a Windows Malicious Tool that searched for viruses. I read it and I remember thinking that my PC had just been formatted and Windows XP reinstalled – it could not contain viruses. At this point I had no option and I thought – what the heck – let’s see if my Windows disk that I own has viruses. Let’s scan the PC. I did and you would not believe it – although there was nothing that could assist me in the scan – I was very tired and I read the completed sentence at the end of the scan very slowly and very thoroughly. It said something along these lines: Our malicious tool is designed to find and delete threats in your PC. There were xxxx threats that we could not delete – we suggest that you run a full Antivirus. I was shocked. I had heard of trial versions of tools that detected more threats than your PC had so that you would purchase the full software the company had designed. I thought – that must be it. I cannot have threats. Impossible. Then I sat back and I thought – this tool that I downloaded came from Windows technical support desk. There was no reason for them to gain anything out of an error like that.

My PC still did not work - Step 6 to 10 ...

1) Next, I got back on the phone to the Vodafone help desk. They said all that they could think of is that I restore my system to a previous date when it last worked well. I thought – fantastic idea. I went back a few days prior to the error and one day extra for good luck. I rebooted and tried to install the modem and software again. I almost screamed when the software started rolling back again.
2) So, I got back on the phone to the Vodafone help desk. I told them what I had done and explained that I knew they were telling me it was a Windows error, but I had tried everything short of formatting my PC and re-installing Windows XP. You can just guess what came next – can’t you. They suggested that I backup, format and re-install Windows XP. So I did. Only, when I came to backup my PC would not backup my information. I had a lot of work on my PC and it kept coming up with the error: “Cannot move file xxxxxx filename is too long” No matter how short I made the filename the error would repeat itself. This process took me a whole day. In the end I switched the PC off and went to bed totally defeated and very irritable.
3) The next morning I woke up and tried to backup again. To no avail. I managed to backup about 50% of my work and lost the rest. I thought what the heck – I run an online business and every day that I cannot access mail I lose money – so let me just format and get it over with. I proceeded to boot from CD and delete the partition that my Windows XP was installed in. I then chose to format using the NTSC format (quick) selection and I painstakingly installed XP again. I did not install anything else. I tried the modem software again – guess what – it worked. I was so happy – that was – until I switched on my PC in the morning. I could not believe it – I was back to the: “Application failed to initialize properly (0xc000007b) Click on OK to terminate the application error”. I was close to tears at this point. Not only had I reformatted and tried everything I knew, but I had also lost half my work and three days trying to get my PC fixed.

It started like this - Step 1 to 5...

It started like this -

1) Uninstall the Software automatically and then reboot. Now re-install the Software. Now you should be able to use your PC as before.
2) Well, guess what…this did not only not work, but now the Software started to install as far as approximately 95% and then the installation files started to roll back the procedure. It removed the installation so far and it would not install – no matter what.
3) Then I thought that the automatic uninstall probably did not uninstall everything so I will proceed step by step to manually uninstall. Needless to say, this did not work.
4) So I got back on the phone to the Vodafone help desk (in my case). In your case it would have been whichever supplier’s hardware/software you were battling with. Ok, so they told me that it must be my hardware that is faulty. I have a laptop that is using the hardware (modem) perfectly so I told them. They said I must check where the differences lie between the two. I did. Both were running Windows XP. The laptop however had SP2 and SP3 installed.
5) So next step – I painstakingly downloaded both SP2 and SP3. I searched the Windows error site for anything else I could come across and got all the Windows XP fixes for anything that looked remotely similar to my error. Hours and a depleted bundle later – I went back to my PC and installed all the Software I had just got from Windows Update.Guess what – my PC still did not work.

As I continued - Let me save you the frustration...

So I plodded on further. I noticed that people were experiencing the error whether they installed their modems or whether it was music software or something else. I also noticed that the agents for the Software in the technical support division did not have a fix. They had no solution to the error. No matter what software it was to run whatever hardware.

Common answers from the technical support of the hardware/software supplier were – it is a windows error, a windows conflict, a win ini file error, etc. Well, they were not entirely right but also not entirely wrong. They were right that it was not their error, but they were wrong that it was a windows error.

Read on….these Step by Step processes are necessary so that you do not make my mistakes. They cost me dearly and I can help you with my experiences – free.

I am also going to save you lots and lots of frustration and lots and lots of money that I wasted downloading unnecessary files and purchasing other software fixes that I did not actually need. So, bare with the waffle it is drawn out, but at the end people – the solution is free – and that makes all the difference!

Firstly, I need to tell you that I purchased my PC second hand and I could use the modem software for the first day that I installed it. I worked until late and then I shut my PC down.
In the morning when I got up – I turned the PC on to work and low and behold I got the
“Application failed to initialize properly (0xc000007b) Click on OK to terminate the application error”. I called the Vodafone help desk because I initially thought that they would be able to diagnose hardware/software or Windows error. They insisted that after dealing with it on a daily basis – not only did they get calls logged for this often, but they had managed to ascertain that it was some sort of Windows Conflict Error. I know enough about PC’s to know that this sounded right to me – so I proceeded to follow their advice.